Life & Times of a Support Agent

So the Mexican Government is now in a huff because a kid decided it would be a brilliant idea to chuck rocks at an armed border agent and ended up getting shot.  This same kid has thought in the past that it would be brilliant to attempt to smuggle illeg… more »

There has been a large amount of discussion lately regarding the situation with the Israeli blockade of Gaza.  Unfortunately, there seem to be a few ignorant people out there who believe that the actions taken by the IDF was incorrect or illegal. For t… more »

/begin observation During the course of this week, I have begun to discover something strange.  I have been forgotten.  Since the termination of all my team during the first month of 2010, I have since become part of a forgotten team.  The merger of my… more »

Well over the course of this week, another joy of life has fallen my way...ultra urgent needs to happen now.  As we go on with life, especially in Tech Support, we find that issues come up that are ultra urgent and in most cases they are.  However, somet… more »