Life & Times of a Support Agent

I am the Computer Magi behold my wrath! I can wave my hand and resolve all of your computer problems that could never be resolved and I can do it instantly. I can make these machines tremble in fear and execute processes that they normally cannot do. I can eradicate application bugs simply by gazing upon the user interface and can change all functionality without even a word.

Why is it that people think the above paragraph is true? Why is it that people who should know that the above paragraph is not true, ask me to do one of the items in that paragraph?

It is becoming more and more obvious that the population of this world is slowly, but inevitably becoming a pack of morons who can barely tie their own shoes without having a pictogram set of instructions with textual instructions written in every language imaginable.

People who are daily users of computers, seem to lose their minds and cant even use them or extrapolate how to use them when the slightest deviation occurs. These are people who are doing brain surgery and lauching rockets into space, yet they dont know how to click a mouse.

I am fast becoming a fan of anyone who wants to use a computer being required to attend Computer Training in which someone smarter than you teaches you how to operate computers basically. This would include even those in the IT industry. Testing out would be an option to avoid having those of us who do have a brain being stuck in training where we know what is going on.